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Your Small Business Will Grow: Don’t Lose Your Edge
小型企業公司會成長：不要失去了你的優勢

Believe it or not, 80 percent of U.S. small businesses have no employees. It’s not because these solopreneur businesses can’t grow – it’s because they want to stay small, nimble and adaptable. In fact, small businesses in general thrive precisely because they are small. They offer their customers a personal touch, direct communication, and boundless creativity – attributes often lacking in large organizations.

不管你相不相信，在美國有80%的小型企業公司沒有雇用員工。這不是因為這些個人企業家無法成長，這是因為它們想要持續小型、靈活、有適應能力。事實上，小型企業公司正因為它們小所以一般般地茂盛成。他們對他們的顧客提供了個人風格、直接溝通、無極限的創造力，而大型組織常常失去屬性。

Navigating periods of growth – particularly the hiring of new personnel – can be challenging for the small business because it threatens their ability to preserve the very attributes that made them successful in the first place. As you grow your team (and your small business), here are four things you should keep doing in order to maintain and cultivate your small business edge:

成長的導航期間，特別是雇用新員工，對小型企業公司來說可以是個挑戰因為這威脅到他們的保持首先使他們成功的非常屬性的能力。當你的團隊(小型企業公司)在擴大成長時，有四個你一定要保持做的事情，是可以幫助保持及培育你的小型企業公司：

Stay close with your customers

與你的客人關係緊聯

Nothing defines a small business better than “personal touch.” Unlike large companies in which customer relations is primarily transactional, small business owners have real relationships with their customers, often responding directly to email inquiries, or simply being present in a brick-and-mortar shop for immediate assistance. There’s no better way to maintain the personal touch of a small business than to stay close to your customers. Even as your staff grows, keep the lines of communication with your customers open by offering an easy way to connect – a phone number, email, or social media direct message – and prioritize responding to inquiries yourself (they’ll notice and appreciate it).

小型企業公司的最好定義是"個人風格"不像大型公司與客人的關係主要是交易，小型企業公司的經營者與顧客之間擁有真實的人際關係，常常直接回覆Email詢問